7000be Privacy Policy
Your personal information is completely secure with us. Learn in detail here how 7000be collects, uses, and protects your data.
About This Privacy Policy
7000be ("we", "us", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy explains how we collect, store, process, and protect your personal information when you use our website or services.
Please read this privacy policy in full before using our services. By continuing to use our services, you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.
This policy should be read alongside our Terms and Conditions and Responsible Gaming policy.
What Information We Collect
7000be collects various types of information for account creation, verification, and service delivery. The types of information collected are as follows:
1.1 Personal Identity Information
- Full name and date of birth (for age verification)
- National ID (NID) or passport number (for KYC verification)
- Address (division, district, and postal code)
- Email address and mobile number
1.2 Financial Information
- bKash, Nagad, Rocket, or bank account numbers (for payment processing)
- Transaction history — details of deposits and withdrawals
- Partial card or banking details (we never store full card numbers)
1.3 Technical and Usage Information
- IP address and device information (operating system, browser version)
- Website visit times, page view history, and click data
- Cookie and session information
- Game play history and betting details
- Login times and account activity logs
1.4 Communication Information
- Records of your contact with us via live chat or email
- Details of complaints, suggestions, and support tickets
Methods of Information Collection
We collect your information in the following ways:
- Directly provided: Information is collected directly when you register an account, complete a verification form, or make a payment.
- Automated collection: Your browsing information is collected automatically through cookies, web beacons, and server logs.
- From third parties: Information may be received from payment processors (bKash, Nagad, Rocket) and identity verification services.
Purposes for Using Your Information
7000be uses your personal information only for the following legitimate purposes:
3.1 Account Management and Service Delivery
Your information is used to create and maintain your account and to ensure login access. It is also essential for processing deposits, withdrawals, and bonus distributions.
3.2 Identity and Age Verification
Only persons aged 21 or above may participate on our platform. To comply with this rule, we verify your identity through the KYC (Know Your Customer) process. This is necessary to prevent fraud and ensure a safe environment.
3.3 Security and Fraud Prevention
Your transactions and login activity are monitored to prevent account hacking, money laundering, and other illegal activities.
3.4 Customer Service Improvement
Your communication history is used to improve your experience and to operate our 24/7 live chat support service.
3.5 Fulfilling Legal Obligations
Your information may be used to report to regulatory authorities and comply with court orders as required by applicable laws and regulations.
Information Sharing and Disclosure
7000be does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We share the minimum necessary information with payment processors (bKash, Nagad, Rocket, banks), identity verification services, and technology infrastructure providers. These partners are bound by confidentiality agreements.
4.2 Legal Requirements
Necessary information may be provided to law enforcement agencies as part of a court order, government investigation, or legal process.
4.3 Business Restructuring
In the event of a merger, acquisition, or restructuring of 7000be's business, your information may be transferred to the relevant parties. In such cases, this privacy policy will remain in effect.
4.4 With Your Consent
Before sharing your information for any purpose other than those listed above, we will obtain your explicit consent.
Data Security Measures
7000be employs high-standard technical and administrative security measures to protect your personal and financial information:
SSL Encryption
All information transmitted to our website is encrypted using SSL (Secure Socket Layer) technology.
Password Hashing
Your password is never stored directly — strong hashing algorithms are used.
Secure Databases
All user data is stored in encrypted databases and backed up regularly.
Limited Access
Only authorized personnel can access your personal information, and they are bound by a confidentiality oath.
Regular Security Audits
Regular security audits and vulnerability assessments are conducted on our systems.
Firewall Protection
Industry-standard firewalls and intrusion detection systems are used to prevent unauthorized access.
While we are committed to ensuring the highest level of security, no method of transmitting information over the internet is 100% secure. It is your responsibility to keep your account password confidential.
Cookie Policy
Cookies are small text files stored in your browser or on your device. 7000be uses cookies for the following purposes:
6.1 Essential Cookies
These cookies are essential for keeping your login session active, verifying security, and ensuring the basic functionality of the website. Without them, the service will not work properly.
6.2 Functional Cookies
These cookies are used to remember your preferred language, game settings, and other personalization information.
6.3 Analytical Cookies
Anonymous statistics are collected to improve the quality of the website's service and to analyze user experience.
You can control or reject cookies by changing your browser settings. However, rejecting certain cookies may cause some parts of the service to not work properly.
Data Retention Period
We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required to comply with legal obligations.
7.1 Active Accounts
Your information is retained for the entire duration your account remains active. Even after account closure, certain information may be kept for a specified period as required by law.
7.2 Financial Transaction Records
All financial transaction records are retained for the long term in accordance with applicable law. This is mandatory in the interest of preventing money laundering and financial investigations.
7.3 Data Deletion Requests
To request deletion of information beyond legal obligations, you can contact us at [email protected]. We will process your request within a reasonable time.
Your Rights
As a user of 7000be, you have the following rights over your own information:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: If your information is inaccurate, you can request that it be corrected.
- Right to Erasure: In certain circumstances, you have the right to request that your information be deleted.
- Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be restricted.
- Right to Data Portability: You have the right to receive your personal information in a structured and commonly usable format.
- Right to Object: In certain circumstances, you can object to the processing of your information.
- Right to Withdraw Consent: For information processed on the basis of consent, you can withdraw that consent at any time.
To exercise any of the above rights, email us at [email protected]. We will endeavor to respond within 30 (thirty) days.
Protection of Minors
7000be's services are for persons aged 21 or above only. We do not knowingly collect information from persons under the age of 21.
If we become aware that a minor is using our platform, we will immediately close that account and delete the information collected. If you have any information about this, please notify us at [email protected].
Third-Party Links and Services
Our platform may have connections to third-party services (such as payment gateways). These third parties have their own privacy policies, and 7000be is not responsible for how your information is handled on those sites.
When making payments through bKash, Nagad, Rocket, or a bank, you are subject to that institution's terms and privacy policy. We recommend that you read the privacy policy of the relevant institution.
Changes to This Policy
7000be reserves the right to update this privacy policy as needed. If there are significant changes to the policy, we will notify you by email or through a notice on the platform.
Continued use of our services after changes have been made will be deemed as your acceptance of the updated policy. It is therefore recommended that you revisit this page periodically.
In the event of any conflict between the current version of this policy and any previous version, the most recently published version shall apply.
Contact Us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights, please contact us:
Email: [email protected]
Live Chat: Support available 24/7 in Bengali
We usually reply to your email within business days. For urgent matters, contact us directly via live chat.