Help Center

7000be Frequently Asked Questions

From opening an account to bonuses and security — find detailed answers to everything here.

Account and Registration Deposits and Withdrawals Games and Gameplay Bonuses and Promotions Security and Responsible Gaming

This page brings together straightforward answers to the questions you may have while playing at 7000be. Click on the topics below to go directly to your question. If you cannot find an answer, our 24/7 live chat support is always here for you.

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Account and Registration

To open an account at 7000be, you need an active mobile number and a password. The registration process is fully online and takes just a few minutes. Register with accurate information, as your details will be verified at a later stage.

Yes. 7000be is only for individuals aged 21 and above. Minors are not permitted to open an account. A national identity card may be requested at any time to verify your age. Providing your information honestly is important for your own protection.

No. Only one account per person is allowed. If a person is found to have multiple accounts, 7000be reserves the right to cancel all of them. Use a single account to keep your account secure and to be eligible for bonus benefits.

Use the "Forgot your password?" option on the login page. A verification code will be sent to your registered mobile number. Enter the code and set a new password. If you have trouble, contact our 24/7 live chat support directly.

Yes, 7000be is fully mobile-friendly. It is easily accessible from a browser on both Android and iOS. Without downloading any separate app, you can use all games, betting, and payment features from any modern smartphone browser.

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Deposits and Withdrawals

You can deposit at 7000be via bKash, Nagad, Rocket, and direct bank transfer. Every method is fast and secure. Choose your preferred payment method and complete the transaction easily from the deposit page.

bKash payments are generally credited to your 7000be account instantly. If there is any delay, the balance updates within 5-10 minutes. If it takes more than half an hour, contact live chat with your transaction ID.

The minimum deposit at 7000be is ৳500 (the same across all methods). The minimum withdrawal amount is ৳800. Transactions below these limits cannot be processed. Making sure you enter the correct amount before starting a transaction will ensure everything goes through without any issues.

Withdrawals from 7000be are generally processed within 1 hour. This is among the faster withdrawal options available on online gaming platforms in Bangladesh. With the correct account details confirmed, your money will reach you without any delay.

7000be does not charge any additional processing fees on its own. However, mobile banking services such as bKash or Nagad may apply their own transaction charges, which depend on the terms of the respective service. Bank transfer charges from your own bank may also apply.

Yes, withdrawals via Nagad are fully supported. Nagad can be used for both deposits and withdrawals. When withdrawing, use your registered Nagad number and the money will generally reach your Nagad account within 1 hour.

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Games and Gameplay

During the BPL season, bets on all matches are available in the cricket betting section of 7000be. You can bet both before a match starts and while it is live. The minimum bet amount and potential payout for each bet are clearly shown on the betting slip. Enjoy responsibly and stay within your budget.

Yes, 7000be offers live casino tables broadcast in real time from Evolution Gaming and Ezugi. Roulette, baccarat, blackjack, and live game shows are available at all times. Go to the casino section for an interactive experience with real dealers.

RTP, or Return to Player, is a theoretical measure of what percentage of total bets a game returns to players over the long term. A higher RTP means a theoretically higher return. However, this is not a guarantee in the short term — each spin or round is independent and based on chance. The main goal should be to enjoy the game.

All games at 7000be are powered by software from reputable game providers such as Pragmatic Play, Spribe, PG Soft, and JILI. These providers use certified Random Number Generators (RNG) in their games, which makes every result completely independent and fair.

Aviator is a crash-style game by Spribe. A plane takes off and a multiplier keeps increasing — you need to cash out before the plane crashes. The longer you wait, the higher the multiplier climbs, but the risk increases too. Cashing out at the right moment is the key strategy.

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Bonuses and Promotions

New members at 7000be receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 gives you a ৳1,200 bonus, bringing your total balance to ৳2,200. A 10x wagering requirement applies to this bonus.

A wagering requirement is a condition that requires you to place a specified amount of bets before you can withdraw bonus funds. A 10x wagering requirement applies to the 7000be welcome bonus. This means if you receive a ৳1,200 bonus, you need to place a total of ৳12,000 in bets before you can withdraw. Once the requirement is met, you can withdraw your winnings.

The 7000be VIP program has 5 levels — Bronze, Silver, Gold, Platinum, and Diamond. You move up automatically through regular play. Weekly cashback is available at each level — starting from 0.2% at Bronze up to 1.2% at Diamond.

Weekly cashback is calculated every Monday and is generally credited to your account on the same day. Your cashback rate is determined by your VIP level. Diamond level players can enjoy up to 1.2% cashback.

Most bonuses can be used on slots, cricket betting, and live casino games. However, certain promotions may apply only to specific games or sections. The terms of each bonus are written in detail on the promotions page — it is worth reading them before making a transaction.

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Security and Responsible Gaming

7000be is a platform protected by SSL encryption. Your personal information and transaction details are stored with the highest level of security. Modern data protection technology is used to prevent unauthorized access. Play with confidence — your information is completely safe here.

Responsible gaming means enjoying gaming as entertainment while staying within your own budget and time limits. 7000be offers deposit limits, self-breaks, and self-exclusion options. If you feel your gaming habits are getting out of control, contact our support right away.

To activate self-exclusion, contact our 24/7 live chat support directly or email [email protected]. Both temporary and permanent self-exclusion are available. Your request will be processed promptly after submission.

If you notice any unfamiliar transactions or activity on your account, change your password immediately and let our support team know via live chat. Our security team will investigate quickly and take the necessary steps. Never share your password with anyone to keep your account secure.

The 7000be support team is available around the clock. You can speak in Bengali directly via the live chat button on the website. Use [email protected] for email contact. Live chat is the most effective way to get a quick resolution.

Need Help?

Still have questions?

If you did not find your answer in the FAQ, our support team is always ready. Speak in Bengali directly — 24 hours a day, 7 days a week.

Live Chat

Instant support in Bengali, 24/7. Log in to the website and click the chat button — a support agent will join within seconds.

Email Support

For detailed issues, write to us by email. Our address is [email protected] — your issue will be resolved as quickly as possible.

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